Terms & Conditions

1. About These Terms

These Terms & Conditions govern the coaching services provided by Linda Corcoran, trading as Slow and Mindful (and Slow and Mindful Limited once registered). By booking a session or programme, you agree to these terms. If you have any questions, email hello@lindacorcorancoaching.com before booking.

2. The Coaching Relationship

2.1 What coaching is

Coaching is a professional, collaborative relationship focused on supporting your personal growth, clarity and development. It is forward-looking and action-oriented.

2.2 What coaching is not

Coaching is not therapy, counselling, psychotherapy or any form of mental health treatment. It does not diagnose, treat or cure any physical or mental health condition. Linda Corcoran is not a licensed therapist or medical professional. If you are experiencing a mental health crisis, please contact your GP or a qualified mental health professional.

2.3 Your responsibility

You are responsible for your own choices, decisions and actions during and after the coaching relationship. You agree to engage honestly and to take responsibility for implementing any actions you choose to take.

3. Programmes and Sessions

3.1 Available programmes

• Single Session — 60 minutes · £150
• The Reset — 4-week 1:1 programme · £495
• The Slow Unfold — 12-week 1:1 programme · £1,295
• Group Reset — 4-week group programme · £197 per person
• Group Slow Unfold — 12-week group programme · £497 per person
• Free Clarity Call — 30 minutes · no charge

3.2 Session format

Sessions are delivered online via video call unless otherwise agreed. In-person sessions may be available in London or Stroud by arrangement.

4. Booking and Payment

4.1 Booking

Sessions and programmes are booked through Paperbell at lindacorcancoaching.com. Payment is required at the time of booking.

4.2 Payment

Payment is processed securely through Paperbell. All prices are in pounds sterling (GBP). A receipt will be sent automatically following payment.

Payment plan options for The Slow Unfold may be available on request. Email hello@lindacorcorancoaching.com to discuss.

5. Cancellation and Rescheduling

5.1 Cancelling or rescheduling

We ask for at least 48 hours' notice to cancel or reschedule a session. Sessions cancelled with less than 48 hours' notice may be forfeited without refund, at our discretion. We understand that emergencies happen — please contact us and we will do our best to accommodate you.

5.2 If Linda needs to cancel

In the unlikely event that Linda needs to cancel a session, she will give as much notice as possible and will reschedule at a time that suits you. No charge will be made for sessions cancelled by Linda.

5.3 Refunds for programmes

• If you cancel before the programme begins, you are entitled to a full refund minus any Paperbell processing fees
• If you cancel after the programme has begun, a pro-rata refund may be offered at our discretion, minus sessions already delivered
• We do not offer refunds for group programmes once the programme has started, as places are limited

5.4 Non-attendance

If you do not attend a session without giving notice, that session will be considered delivered and will not be refunded or rescheduled without charge.

6. Confidentiality

6.1 Our commitment to you

Everything you share in coaching sessions is held in strict confidence. We will not disclose any information about you to any third party without your consent, except as required by law or where there is a risk to your safety or the safety of others.

6.2 Exceptions to confidentiality

Confidentiality may need to be broken where you disclose a risk of serious harm to yourself or others, or where we are required to do so by law. We will inform you of our intention wherever it is safe to do so.

6.3 Your commitment to us

You agree not to record sessions without our prior written consent. You agree not to share programme materials publicly or with third parties.

7. Intellectual Property

All materials provided as part of our programmes — including workbooks, guided recordings, frameworks and content — are the intellectual property of Linda Corcoran / Slow and Mindful Limited. They are provided for your personal use only and may not be reproduced, shared or used commercially without our written permission.

8. Liability

To the fullest extent permitted by law, Linda Corcoran and Slow and Mindful Limited shall not be liable for any indirect, consequential or special loss or damage arising from the coaching relationship. Our total liability shall not exceed the total fees paid by you in the 12 months preceding any claim.

Coaching results depend on your engagement and circumstances. We cannot guarantee specific outcomes.

9. Safeguarding and Wellbeing

Linda Corcoran operates within a trauma-informed framework and takes her duty of care seriously. If at any point it becomes apparent that your needs would be better served by a different type of support, we will say so honestly and may refer you to appropriate resources.

10. Complaints

If you are unhappy with any aspect of our service, please contact us at hello@lindacorcorancoaching.com. We will respond within 10 working days. Linda Corcoran operates in accordance with the ICF Code of Ethics. Formal complaints may be directed to the ICF at coachingfederation.org.

11. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

Linda Corcoran · Slow and Mindful · hello@lindacorcorancoaching.com · lindacorcancoaching.com

Once registered: Slow and Mindful Limited, registered in England and Wales. Company number and registered address to be added.